By The Book Water Heaters:

About Us

Honest, Reliable and Affordable Water Heater Services in Spring, TX and Surrounding Areas

Our Company

By the Book Water Heaters is a family-owned and locally-operated plumbing company that only specializes in residential water heater installations and services. Established by James Smith in 2017, we are committed to the wellbeing and comfort of the people in our neighborhood. We are the number one choice for water heater installation and service in the Greater Spring, TX area. We make it our goal to provide world-class service and support to homeowners requiring help with their water heater needs. We recommend Bradford White tank-style water heater and Navien tankless water heaters because they are highly durable and very reliable.

Our team can help you size up the right unit for your home for maximum efficiency and cost-effectiveness. With over 13 years experience in the industry experience, you can rest assured that we will get the job done quickly and right the first time. We have special equipment to handle the removal of water heaters in a safe, clean manner without making a mess on your property. As a company that only deals with water heater installations and service, we will come to your home prepared to handle most jobs with a low chance of needing to make a return trip.

By only focusing our company on water heater installs and service, we were able to remove a lot of unused tools and products from our work trucks. Creating that extra space has allowed us to keep several natural gas water heaters on our vehicle. In other words, it reduces the time spent at supply houses allowing us to be able to replace the water heater on the same visit in most cases.

Our Founder

James Smith has been in the plumbing industry for over 13 years of experience now. He received his Master Plumbing license in 2016. His wife Dana encouraged him to begin his Plumbing Company “By The Book Plumbing” in December of 2017. In that time, he quickly established himself as a leader for residential plumbing services in the Greater Spring, TX area by providing excellent warranties, affordable prices, and consistent, reliable service. When he is not working, James loves to play with his daughter Penny and spend time with his wife Dana.

Our Mission

Our goal is to save our customers money by providing long-lasting water heater choices that are built to withstand the humid conditions of Houston TX attics.

Our Service Areas

We proudly serve Spring, The Woodlands, Cypress, Magnolia and Tomball, TX

Why Choose Us?

When you work with By the Book Water Heaters, you can rest assured that your water heater issues will be taken care of promptly. We care about the well-being and comfort of the people in our neighborhood. When you hire us, we treat you like family, because family is important to us. All of our technicians are knowledgeable, polite, and professional. We protect your home by wearing shoe covers, using water-proof rugs to cover our pathway to your water heater, and vacuum up any possible debris from our work area. With our flat-rate pricing policy, you can feel comfortable knowing there are no hidden surprises when it comes to cost. Unlike most plumbing companies, we have a live technician ready to answer your call 24 hours a day, 7 days a week.

Talk to a Real Person on the First Call: When you call "By The Book Water Heaters", you will speak with a live person that will take your information and forward it to our installer. Our installer will then call you back with an ETA on when we will be able to arrive at your home to handle your hot water issue.
No Annoying Membership Plans: Many large residential plumbing companies will offer a membership plan that "discounts" their pricing by purchasing an annual plan for $99-$299, which will be on top of any extra service fees and installation prices. Where is the value in that? At By The Book Water Heaters, we understand that most customers will only need to look for a new water heater between every 8-12 years on average. By focusing only on installing high quality, easy to work on residential water heaters, we are able to provide our customers with a reliable product that can withstand years of service in our humid climate.
Worry-Free Service: We are fully licensed by the Texas State Board of Plumbing Examiners, insured, and provide solid guarantees for your peace of mind.
Clean & Respectful: We treat your home with respect. When removing the water heater, our company lays out special rubberized neoprene red carpets to absorb any water that may spill thus preventing it from staining your carpet.

We Provide More Than The competition: Most plumbers will charge per item and task performed on your water heater. This can result in a very expensive bill, which can make you feel like you’ve been Nickel-and-Dimed. Our goal is to provide you with the largest value for your dollar. Our installs include the following:

A brand new Bradford White water heater
Haul away of old unit
Labor
2 Year Warranty on labor for your new water heater
New copper water connection lines
Insulation of copper water connection lines
New flexible gas connection line
Replacement Water Shutoff Valve from Gate Style to Ball Valve to allow for easier shut down of water in case of emergency.
Replacement of “spring” style gas valve which can leak upon use to a traditional “red-top” gas shut off valve.
1/2” Diameter sediment trap on the gas line to the water heater
New pan
Use of heavy-duty, rubber neoprene material red carpet liners to protect your home’s flooring from any water leaks or scratches while removing the old unit.

Awesome guy and great service! He got us fixed under budget and on a Saturday. He was on time, knowledgeable, and professional. We definitely will use him in the future. If any one needs a great plumber give James a call.

Contacted him for installation of my toilet after tile was upgraded. James informed me of a more efficient toilet, one that is taller and looks great He also had a new shower head that gave my bath a completed new look I can say job well done..Thanks

Professional, timely, and excellent communication! My shower drain was clogging up frequently. James came out and was able to find the problem....nails! Apparently the builders allowed nails to go down the drain and did not take them out. He was able to remove them all and my drain has worked perfectly since. Will definitely use again!

James is the absolute best. He is very knowledgeable and provided an in depth explanation of several issues I have. He is so nice and I highly recommend him. I will definitely be using him for all of my future needs. Thank you so much, James.

James Smith at By The Book Plumbing goes out of his way to provide a quality service that is hard to find any more. If you want someone who will be on-time, give you an honest estimate and make sure the work is done right the first time, then look no further.